error message: asset no longer licensed.

Hi there,

We're sorry for the delay. Are you still experiencing the issue? If yes, could you please share the screenshot of the issue? What format are you trying to download?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

We're here to help, just need some info.

Regards,

Tarun