Skip to main content
A
Aaron2963767367bb
Participant
October 30, 2023

Error Projects

  • October 30, 2023
  • 1 reply
  • 157 views
About 12 of my most recent projects are erroring and not coming up to be edited and downloaded. Can I please get these restored as soon as possible?

1 reply

Winnie_M
Winnie_M
Inspiring
January 8, 2024

Hi @Aaron2963767367bb,

 

We're sorry to hear about the issue and for not getting back to you earlier.

 

Do you see an error message while you try to edit or download your projects? What type of projects are they?  


Have you tried to use another browser, such as Chrome or Safari? Do you see any differences? Please check your Internet connection and clear your caches/cookies before logging in. Testing in incognito or privacy mode may help.

 

Can you send a screenshot so we can see what you're experiencing?


Thank you, ^WM

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices