Error Projects

1 reply
158 views
Translate

About 12 of my most recent projects are erroring and not coming up to be edited and downloaded. Can I please get these restored as soon as possible?

Image Editor

This topic is closed to new replies. Start a new post to keep the conversation going.

Winnie_M

Inspiring

Hi @Aaron2963767367bb,

We're sorry to hear about the issue and for not getting back to you earlier.

Do you see an error message while you try to edit or download your projects? What type of projects are they?

Have you tried to use another browser, such as Chrome or Safari? Do you see any differences? Please check your Internet connection and clear your caches/cookies before logging in. Testing in incognito or privacy mode may help.

Can you send a screenshot so we can see what you're experiencing?

Thank you, ^WM

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.