Skip to main content
Kk2208
Participant
January 29, 2026

errors in downloading video

  • January 29, 2026
  • 1 reply
  • 0 views

I encounter the downloading issue, it keeps showing "download failed", and I'm not understanding problem. The video is just 2 min 10s....I've been refreshing, delete the browser and even restart my tablet, it still can't download. Yesterday I still can download, but how come today cannot. I'm urgently need the video. Any solution?

1 reply

Tarun Saini
Community Manager
Community Manager
January 29, 2026

Hi ​@Kk2208,

 

Thanks for reaching out! Could you please let us know which Adobe app you’re using?

 

We’re here to help, just need some info.

 

Regards,

Tarun