Skip to main content
Kara22543300nge7
Participant
Sep 8, 2023 5:22 PM UTC
Open for Voting

Every Year We Have Issues With Adobe. Please help!

I tried to share a presentation with another teacher, but the teacher cannot open it, it just spins. Also, last year, I could embed a presentation into Canvas so students could make a copy of it to edit, but now I cannot do that. Our tech team has been trying to fix it, but nothing seems to work. Please help! I need students to be able to access the presentation.
This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Henrik Heigl
Community Expert
Henrik HeiglCommunity Expert
Community Expert
Sep 19, 2023 11:47 PM UTC

Hi,

 

that sounds like multiple different problems. "but the teacher cannot open it, it just spins." does it work with another presentation/Teacher? Is the Linked URL working with other people? Please check this.


"I could embed a presentation into Canvas so students could make a copy of it to edit, but now I cannot do that." That maybe could be a Canva and not an Adobe problem. Can the presentation be opened without embedding it? For checking just mail the URL to another person and let them check.

 

 

 

Translate
regards,Henrik
    David__B
    David__B
    Legend
    Sep 19, 2023 10:37 PM UTC

    Hi @Kara22543300nge7 

     

    Sorry to hear about your difficulties. Do you have the URL for the project which isn't loading? Is it possible to share it here?

     

    We've gotten a few other reports about embedded codes not working in Canvas. I believe our developers plan to address it but don't have a timeline for when. I'll report your impact along with the others.

     

    Best,

    Dave

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices