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Jacob28445704j6do
Participant
September 13, 2023

Everything

  • September 13, 2023
  • 1 reply
  • 94 views
Nothing loads. Nothing saves clearly. nothing saves in the web browser. it continues to refresh and start my project over due to it failing to save. theres no option on what quality to save things at. it is incredibly hard to find landscape templates other then youtube thumbnails. my logos fail to load every time. and this new format thing is taking years to swap over and causing more problems then before. i ue this for work and have always loved it but im considering moving to canva

    1 reply

    Lyn_D
    Lyn_D
    Inspiring
    December 15, 2023

    Hi @Jacob28445704j6do,

     

    Thank you for reaching out and for your patience.

    I just came across your thread and wanted to know if you still need help with this, as our engineering team has fixed some bugs since this was reported.

     

    In the meantime, try logging off and back on, clearing your browser cache, and ensuring you have installed the latest version or are using a different browser. If the problem persists, don't hesitate to let me know.

     

    I'm here to help and looking forward to hearing from you.

     

    ^Lyn

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