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crimzoid27
Participating Frequently
March 21, 2025

Excessive Refreshes

  • March 21, 2025
  • 3 replies
  • 232 views

On Express iOS, lately there have been an excessive amount of refreshes, and many are quite slow in restoring. Please upgrade your cloud server capacity, because every other app and service on my phone is performing just fine right now. This is a step backwards!

3 replies

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crimzoid27Author
Participating Frequently
March 24, 2025

Also, why should I have to use a Beta OS version to make something work correctly? That's insane! I think I'm done with Adobe!

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crimzoid27Author
Participating Frequently
March 23, 2025
I’m on the latest version of iOS and everything, but since the last update, the performance of this app has degraded significantly! Paragraph spacing doesn’t work anymore, I get frequent and annoying app refreshes and reboots now, sometimes getting a loop of continuous reboots that lasts minutes! None of my other apps are suffering, so I don’t think it’s my phone. It’s also highly annoying in this day and age that you lack support for importing/saving SVG files. Making them from a raster image file with AI seems to lead to poor results, most of the time. I shudder to think of this, but it’s borderline not worth paying for a subscription if this is not fixed, and that I may as well just use…ick!…Canva!.
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crimzoid27Author
Participating Frequently
March 24, 2025

First, I'm in latest iOS. Second, let you know when it happens? How about every five minutes, or less! 

Will your suggestion also fix the broken Paragraph Spacing, or the sudden removal of the very useful new Shadow effect?

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
March 24, 2025

Hi

@crimzoid27

 ,

Welcome to the Adobe community! We're truly sorry to hear about the trouble you're experiencing. We understand how frustrating it can be when things don't work as expected. Could you please let us know when you've been seeing this issue? Additionally, could you share your device's model and version?

 

In the meantime, you might want to try updating to "Beta 4" if you're currently on the iOS 18.4 beta. We hope this helps resolve the issue.

 

Please keep us posted on how it goes.

 

Regards,

Tarun

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