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Adrian32472595fnr1
Participant
Nov 21, 2023 5:15 PM UTC
Open for Voting

Export Issue

I had created a design using adobe firefly and save it to adobe express. After that, I modify the size of the image and and brightness and I export it. Now after I download it in PNG and JPEG I tryed to see the image with 4 different applications including Bridge and Photoshop but it seem that doesn't work. The image is shows all black.
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1 reply

Adobe Employee
Abhi.G @ ADBE
Adobe Employee
Nov 21, 2023 9:29 PM UTC

Hi,

 

I don't recall seeing the issue reported before, so we might need access to your Express file to investigate.

I will send you a DM for follow up

 

Abhi G

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