Express Adobe Page Web: all links are now 404

@mahmoud_5524 Wrote

"To help our engineering team investigate and restore access, could you please provide the following details:

"Your Adobe account ID or email associated with the affected pages"

It's against the Community Guidelines to post PII in the forums.

@Aurelien culturepi 

Adobe staff can look up your records from the Adobe ID you used to login to the Community Forums. They can be identified by the Adobe logo and the words "Adobe Employee" on their avatars. Their email addresses always end in adobe.com.

If you need to give PII to them directly, do it by PM. Scammers lurk in all public forums and will misuse personal information.

Jane

Hi @Aurelien culturepi,

I have sent you a DM please check your inbox on the community. Thanks 

Hi @mahmoud_5524 

Thank you for the support and the investigation.

Today, I get back some pages, but not all of them. Some are still 404, even if I try to unpublish or republish them:

https://new.express.adobe.com/webpage/Fa6GzfUkhJi49

https://new.express.adobe.com/webpage/nOBA2mWTQj6gp

https://new.express.adobe.com/webpage/9WRzjHoiCO0m7

https://new.express.adobe.com/webpage/7dVDj8ymEhXMe

It is a serious issue and I hope it will be resolved as soon as it can...
Thanks again,

Aurélien

Hi @Aurelien culturepi,

Thanks for sharing this information. I have shared it along with other details with our engineering team, and they are working actively on it. I will get back to you as soon as I have an update. Thanks for your understanding and your patience.

Hi @mahmoud_5524 

Thank you for your answer.

Here is my email associated with the pages:

[email removed to protect you from scammers on a public forum]

I am using firefox 146.0. But I tried on Edge with the same issue. And on mobile with various browsers.

I notice the problem tuesday in the morning (in France). Monday, I can't remember if I went on the pages.

I tried today to republish and it brought back some pages (but not all of them: most of them remain with the error 404.) 

A page with still the problem:

https://new.express.adobe.com/webpage/8gTQB6oqwA9dL

Thank you for your help,

Aurélien

Hi everybody,

I would like to add that my students encounter the same issue with their works:

https://new.express.adobe.com/webpage/SsncJlQj0xdtK

https://new.express.adobe.com/webpage/rTWHSk5By7nsX

Is there anyone in the community or in the staff that can give me some clue about that big problem for us?

Thanks and have a nice day,

Aurélien