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Participant
Dec 11, 2023 8:28 PM UTC
Open for Voting

Express Crashing Over and Over

Can't get into any of my files today, keeps saying adobe express needs to refresh to reconnect to my current work. Was working fine most of the day now it just wont work on any browser.
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1 reply

Lyn_D
Inspiring
Mar 4, 2024 12:49 PM UTC

Hi @Will27736514fy00,

 

Thank you for your patience, and I'm sorry you're having trouble.

Just saw your post. While I have not seen recent reports about this, I'm here to help!

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we're happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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