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Candice268725346w0e
Participant
November 29, 2024

Express keeps freezing and crashing

  • November 29, 2024
  • 1 reply
  • 212 views

Adobe Express keeps crashing whenever I open a project or attempt to create something new. I've signed out/in and checked for updates. My Mac is updated. Help 🙂

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
December 2, 2024

Hey @Candice268725346w0e, Thanks for reaching out! This shouldn't be happening. Can you please tell us which browser you're using? Did you try using Adobe Express on any other browser or on incognito/private browsing mode? Also, let us know if there were any recent changes made to the current browser as any new plugin or extension is added? If yes, try disabling it to check if that makes any difference. 

Do share your observations; we are here to help!

 

Best!

 

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