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M
MICHAEL263582457veo
Participant
December 21, 2023

Express Quick Action (Remove Background) NOT Exporting

  • December 21, 2023
  • 1 reply
  • 163 views

Hey Friends, 

 

When I use Adobe Exptees Quick Actions (Remove Background) and after the background is removed — the file does not export through either Express or Photoshop. 

 

The exporting icon just keeps spinning. 

 

Any ideas? Solutions? 

 

Many thx,

Mike

1 reply

T
t. l.a8005781
Participant
February 3, 2024

Same, Quick Actions Export does not work and I have had no luck anywhere getting help.  It is a terrible experience amd very disappointing.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
February 13, 2024

Hi 

@MICHAEL263582457veo

 , 

@t. l.a8005781

,

 

We're sorry to hear about this issue. Can you let us know if you've tried any troubleshooting steps? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

Are you on VPN? Did you recently install any plugins? If yes, try removing them and then try again. You may also try disabling the firewall and check if that helps.

 

Regards,

Tarun

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