Participant

Express stopped working!

Forum|Forum|4 months ago
October 21, 2025
1 reply
59 views

In the middle of working on a project, it stopped working when I went back to the app from a different browser. Not logged in, it's showing me the home page and prompting me to start a free trial.

I have a premium subscription with no issues.

'please help: need this for work.

iOS

David__B

Adobe Employee

HI @emily_0200

Sorry to hear about your difficulties. Everything is tied to your email, so if you signed in to a different email or differently, that could be an explanation. Do you see the same issue if you go back to the original browser? Did it give any error when it quit working?

Please let us know when you get the chance,
Dave

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