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2 replies

H
Henry27211011vqddAuthor
Participant
September 25, 2025

Hi Tarun, 

 

Today it starts to download and stops at 90%. No error message just "Almost complete..." 

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 26, 2025

Thanks for your response @Henry27211011vqdd,

 

 Can you please share your project with me via private message with edit access? Private messages should be accessible from the envelope in the top right corner. This should be the direct URL https://adobe.ly/4piaevu

 

Also, please let us know which file format you are trying to download.

 

Regards,

Tarun

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 25, 2025

Hi @Henry27211011vqdd,

 

Welcome to the community! We're sorry to hear about this. Are you getting any error messages? If so, can you please share a screenshot of the error? Is it happening with all file formats or with any specific one?

 

We're here to help, just need some info.

 

Regards,

Tarun

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