Skip to main content
Participant
March 21, 2024

Eye dropper tool

  • March 21, 2024
  • 1 reply
  • 155 views
I have been having trouble using the eye dropper tool. For the past 24 hours it's been completely unusable. I will click on the tool, drag it over to the color I want, but when I click nothing happens.
This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Community Manager
March 27, 2024

Hi 

@default36227933blu4hv

,

 

We're sorry to hear about this and for the delay. Are you still experiencing issues with the eye dropper tool? If yes, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun