Eyedropper tool

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I have been trying to select a color for a color swatch for 10 MINUTES. EYEDROPPER DOES NOT WORK. I hit the eyedropper tool when it says select color, and it just closes the popout window. How on earth am i supposed to use it?

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Tarun Saini

Community Manager

Hi

@Kevin37119143yvck

,

We're sorry to hear about the issue you're seeing. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies.

Let us know how it goes.

Regards,

Tarun

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