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GaryD85
Known Participant
Nov 3, 2026 10:23 AM UTC
Open for Voting

Facebook integration

Hello

I’ve been using Adobe Express Scheduler for a couple of years without issue, but this week any post scheduled for Facebook or Instagram have failed.

I’ve attempted to refresh my Facebook connection via the ‘Connections’ tab, but I get the following error:

‘Feature unavailable - Facebook login is currently unavailable for this app’

I’ve gone into Facebook and removed the Adobe Express business integration and attempted to refresh the connection via Adobe Express, but I get the same error. I’ve also removed the Facebook connection completely and attempted to reconnect from scratch but still get the same error.

I’ve tried this on a Windows PC via Chrome and also via the iOS app, but get the same result. 

Please can you advise?

Thanks

Gary

      11 replies

      Community Expert
      Tarun Saini003Community Expert
      Community Expert
      Nov 4, 2026 8:00 PM UTC

      Hi all,

       

      I am sorry to hear about your experience. Could you please let us know who is still experiencing this issue? If you're still having this issue, please let us know which browser are you using? Are you getting the same error mentioned in the original post above? If not, what is the error? I’ll pass this information to the team.

       

      Regards,

      Tarun

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      Tarun Saini
        GaryD85Author
        Known Participant
        Nov 5, 2026 9:08 AM UTC

        Hi Tarun, this issue seems to be fixed now. The Adobe Express scheduler is now posting to Meta channels without failing. It seems to be working for everyone in my team now.

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        defaultu71m4qd7srjw
        Participant
        Nov 3, 2026 4:26 PM UTC

        Just to let you all know, I have managed to reconnect my accounts. 

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        majao86477724
        Participant
        Nov 3, 2026 4:29 PM UTC

        Me too :)

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        majao86477724
        Participant
        Nov 3, 2026 2:05 PM UTC

        Same issue, tried reconnecting, nothing happens. 

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        DonovanLewis
        DonovanLewis
        Participant
        Nov 3, 2026 1:30 PM UTC

        Same issue, tried reconnecting, nothing happens. Tried disconnecting and reconnecting, same issue.

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        defaultu71m4qd7srjw
        Participant
        Nov 3, 2026 1:10 PM UTC

        I wonder if it's an issue with Meta, as my LinkedIn connection isn't a problem and my scheduled posts have still gone on this platform. 

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        GaryD85Author
        Known Participant
        Nov 3, 2026 1:23 PM UTC

        I’d agree that it could be a Meta connection issue. My TikTok, X, and YouTube posts are all posting from Adobe Express as normal.

        I believe Facebook/Instagram accounts were recently changed to Meta accounts, so maybe the issue is something to do with permissions there.

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        Admirable_Enchantment39d7
        Participant
        Nov 3, 2026 12:09 PM UTC

        Bonjour,

        j’ai exactement le même problème, avez-vous trouvez comment rétablir la connexion ?

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        GaryD85Author
        Known Participant
        Nov 3, 2026 12:29 PM UTC

        Hello, I’ve not been able to restore the connection yet. Hopefully someone from Adobe will be able to assist.

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