Failed to Download License Asset - Adobe Express Subscription

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Hi

I am currently subscribed to Adobe Express plan with access to Adobe Stock Images within the app. I’m using it on my iPhone 14 Pro using latest software update iOS 17.0.1.

I am unable to download any licensed assets as of today, where before I had no issue. I tried uninstalling and reinstalling the app but the problem still persist.

This is so frustrating as I am way behind deadline on my social post.

I attached a screenshot.

Kindly advise.

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Amitej S

Community Manager

Hi @Fsaharti,

An outage in the stock services resulted in such an issue, which was resolved. You can check that info here: https://adobe.ly/3LCSqZX & feel free to reach out if you still face any issues.

Best,

Amitej

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Imaginerie

Community Expert

There seem to be an issue at the moment as many people experience it, Please see this thread
https://community.adobe.com/t5/adobe-express-bugs/failed-to-license-one-or-more-images/idi-p/1259412...

If you need your question to be added there, let me know and I'll transfer your question to this thread...
If the developpers come to a fix (which will be hopefully very soon) they're more likely to update the main thread.

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