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Participant
September 22, 2023

Failed to license one or more images

  • September 22, 2023
  • 11 replies
  • 850 views

Hi there, I use Adobe Express constantly for designing posters and the stock photos are so useful! Suddenly just starting today I am unable to license any photos. It feels like a bug because I've logged in, out, deleted the app, redownloaded, and checked to make sure my account is still active. Any help would be awesome because I need this tool lol

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11 replies

Participant
September 23, 2023

I'm hav the same issue. I used it earlier today without any problems and now I'm getting an error message on every image I try to use. I uninstalled ans reinstalled the app, logged out and back on and restarted my phone. The issue is only happening on the mobile app, not on my desktop version. I prefer to work on the app. I use this every day for my social media so this is a problem.