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Participant
Mar 12, 2024 8:27 AM UTC
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Fehlermeldung Add-ons

Keines der Add-on´s kann benutzt werden, trotz Premium Account.
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3 replies

Amitej S
Community Manager
Community Manager
Mar 12, 2024 9:45 PM UTC

This shouldn't be happening! Would you be able to share a screen recording for us to review and investigate it? Also, can you try working on an incognito/private browser once and let us know about the observations?

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Amitej S
Community Manager
Community Manager
Mar 12, 2024 9:36 PM UTC

Hey @Lisa36018656ai5r,

Are you still facing this issue? I just tried using an add-on, and it worked fine for me. 

Can you specify which one you tried? Also, I'd suggest you try once after clearing the cache/cookies of the browser to see if that makes any difference. 

 

Thanks,

Amitej

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Participant
Mar 12, 2024 9:39 PM UTC
Hi,

Iv‘e tried every Single Add-on in the List and not a Single one worked. Every Time i tried the Error Message is coming up.



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