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Participant
June 18, 2024

File can't be downloaded as PDF

  • June 18, 2024
  • 1 reply
  • 109 views
I've tried multiple times to dowload a file as PDF but it doesn't work. all other files work just fine.

1 reply

Tarun Saini
Community Manager
Community Manager
July 2, 2024

Hi 

@nadiab85004017

,

 

Thanks for your patience. Please let us know if you are getting any error messages. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to see if that helps.

 

If the above solution doesn't work, please share the project URL with us to investigate further.

 

Regards,

Tarun