File in limbo, no one can access it on adobe express.

Hi @Megan30184815ymq3,

We’re very sorry you’re experiencing this issue 😔. To help us investigate and assist you better, could you please provide:

1. The File ID of the affected document

2. The browser and version you’re using (including OS)

3. The steps you took before encountering this issue

As a first step, you can try refreshing the browser or re-opening Adobe Express to see if access is restored.

We’ve already shared your case with our engineering team. Once we have the details above, it will help them resolve the issue faster.