Skip to main content
Nicte Cuevas
Community Expert
Community Expert
June 13, 2024

File naming issue

  • June 13, 2024
  • 1 reply
  • 184 views
There is a bug when naming files. It doesn't allow you to do a backspace or delete text, instead it deletes the pages!

1 reply

Neelamk
Legend
June 17, 2024

H @Nicte Cuevas,

 

We are sorry for the difficulties you faced with the new Adobe Express. Is it happening with all files or a particular one? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Also, try restarting your computer.

 

Please let us know if this helps. Also helps us with a screen recording of the workflow to investigate further.

 

Thank you,

Neelam