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Known Participant
December 20, 2023

File not publishing

  • December 20, 2023
  • 13 replies
  • 1630 views
Every time I try to share a particular file I get an error: 'Could not publish at this time, please try later' Trying later just gives the same result! Other files still publish, after updating etc. I have tried recreating the file, but the same happens! I have shown a PDF of it

13 replies

Known Participant
January 1, 2024

Using Adobe Express on Firefox on MacOS 14.2.1, but using Safari and Chrome makes no difference. 
In Express, with the file open, I go Share>Publish to web>Publish link. It initially shows 'Publishing your design...', then changes the message to 'We couldn't publish your link at this time. Please try later' but trying later makes no difference. 
I have since tried publishing a test file - just an image with some text on it - which worked ok. 
I thought that one of the images I used might be inhibiting it, (they were sourced from all over the place) so methodically removed them one by one until I just had the title page with one bit of text, but the same kept happening, so there was not a problem with one of the images, nor was it file size. 
Any ideas would be welcome!

Thanks Tom

Michael J. Hoffman
Community Expert
Community Expert
December 31, 2023

Hi @Top Cat2000 , can you tell us a little more about how you are trying to publish your document? What OS platform/app are you using, and can you share a little more details about where and how you're publishing it?

Known Participant
December 30, 2023

Not much point posting stuff here if no-one is going to bother with it.