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Participant
April 5, 2024

File sync issues

  • April 5, 2024
  • 1 reply
  • 96 views
I debated between using premiere and adobe express for editing a video for school. I thought express had less of a learning and would be quicker. It is taking hours for me to finish the video. I can not play the audio and video footage at the same time withoutit crashing. I've been trying to edit a portion that is less than a second and can't hear where it needs to change unless I am watching the downloaded video. Now I am having issues downloading the video. I winder if it is because express in online and other programs work offline.
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1 reply

Adobe Employee
April 5, 2024

Hi @Nia36490575zfdm 

 

Sorry to hear you are running into issues with Adobe Express.

 

> I can not play the audio and video footage at the same time withoutit crashing.

Could you please clarify what you mean by crashing in this case? Do you see an error message or does the browser freeze/reload? A screenshot or screen recording will help.

 

> I've been trying to edit a portion that is less than a second and can't hear where it needs to change

Are you saying that the audio is muted when you zoom in to this portion of the timeline?

 

> Now I am having issues downloading the video

What kind of issues? Again, a screenshot or screen recording will help.

 

Thanks

Abhi G