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Hannah32475262580h
Participant
January 6, 2024

File will not download as PDF

  • January 6, 2024
  • 1 reply
  • 102 views
My file called Weather Clip Cards. Will not download as a pdf file. How do I troubleshoot? It originally was a larger file. I decreased the number of pages on it, but this part still will not download. Thanks Hannah

1 reply

Lyn_D
Lyn_D
Inspiring
March 18, 2024

Hi @Hannah32475262580h,

 

Thank you for your patience, and I'm sorry you're having trouble.

Just saw your post. While I haven't seen recent reports about this and haven't been able to replicate this, I'm here to help!

Please retest this. It may also help to check if you have cleared your browser cache/cookies yet. Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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