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default35706755dlt08g
Participant
February 26, 2024

File won't download

  • February 26, 2024
  • 1 reply
  • 126 views
there are about 36 videos on top of each other which i'm fine with but it wont download. it keeps saying "Were working on your video. youll be allowed to download momentarily." It's been hours.

1 reply

David__B
Adobe Employee
David__B
Adobe Employee
February 27, 2024

Hi @default35706755dlt08g 

 

Sorry to hear about your difficulties. Would it be possible to share a screenshot of the error and the URL of the project?

 

Thanks,

Dave

D
default35706755dlt08gAuthor
Participant
February 29, 2024
See attached

I think its because I have several other videos on there now

Best,

Amada Robles
Close Up Foundation, Social Media Coordinator
671 N. Glebe Road, Suite 900, Arlington, VA. 22203
703-859-0268 | www.closeup.org<>
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