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Participant
Oct 25, 2023 5:18 PM UTC
Open for Voting

files all missing

My projects are all suddenly gone and it's showing me as only being on a free account? I'm on a corporate account with BraunAbility?
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1 reply

Tarun Saini
Community Manager
Community Manager
Dec 22, 2023 2:28 PM UTC

Hi there,

 

We're sorry for the delay. Are you still experiencing this issue? If yes, have you tried signing out and signing in again to check if that helps? Could you please share your Adobe ID with us via PM in order to look into your Adobe account? 

 

We're here to help, just need some info.

 

Regards,

Tarun

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