Participant

Files changing photos

Forum|Forum|2 years ago
January 10, 2024
19 replies
3948 views

I have multiple projects that when I open them the photos I uploaded or even the photos I selected from your files will change to what looks like an AI generated image. Even though I did not change them myself. The weirder thing is that the pictures will show up at first and them suddenly change to something else. Even the preview icon under "recent" projects will show it the way I created it and then change upon clicking on it.

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A

An_Zi

Participant

I imported and changed an image in adobe express. Then downloaded it and posted it to social media. I made a mistake. But the change was replicated in any version of the image on my harddisk even those with a different name. Worse the image was used before on social media as profile picture and all my profile pictures where changed too in facebook, Linkedin, Insta.. How can it be Adobe changes my profile pictures? I can half understand the original picture on my hard drive gets changed but why any picture that was related to it.. this is extremely annoying. The image was a jpg not even a photoshop file.

howiec732843

Participant

Very weird thing started happening. When I return to edit my work a random cat background image appears instead of my original image. This is very bad causing me to re-do my background EVERYTIME. Please resolve this issue.

A

Abhi.G @ ADBE

Adobe Employee

Hi @howiec732843

Sorry to hear you are running into this issue. This earlier post may help: https://community.adobe.com/t5/adobe-express-bugs/work-is-being-lost-because-it-is-not-saving-reliab...

Thanks

Abhi G

J

james33610671chht

Participant

Everything I add an asset or move it around, it loads an old asset from previous files.

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Abhi.G @ ADBE

Adobe Employee

Hi @james33610671chht

Sorry to hear you are running into this issue. This earlier post may help: https://community.adobe.com/t5/adobe-express-bugs/work-is-being-lost-because-it-is-not-saving-reliab...

Thanks

Abhi G

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rachel35104563kk4c

Participant

Did you get anywhere with this?

I have a similar issue - certain image files might upload initially - but then when I go back to further edit an uploaded image will be completely different, like a bubble letter instead of a product bottle.. It's so frustrating. It can happen on initial uploading or later after editing / creating another scene. I have noticed the things the images switch to are assets from other creations, though never upladed to this specific creation

D

default35104404ywurpn

Participant

As I add some media / images they often change to being something completely different. A gold letter, or a version of another element Ive used in pervious creations but not this specific creation - its becoming incredibly frustrating, any ideas?

A

Abhi.G @ ADBE

Adobe Employee

Hi @default35104404ywurpn

Sorry to hear you are running into this issue. This earlier post may help: https://community.adobe.com/t5/adobe-express-bugs/work-is-being-lost-because-it-is-not-saving-reliably/idc-p/14374841#M11214

Thanks

Abhi G

A

avid_Sunbeam5EEF

Participant

when I have used a photo or image and it has been saved and come back to it later the image or photo will have been replaced by an image or letter. I have tried refreshing the browser, closing the browser but it doesn't resolve the issue and I have to create it again.

R

rachel35104563kk4c

Participant

Same... Images I've added will swicth to a foil bubble letter or image Ive used in a previous creation.. Ive so many duplicate files, none finished... hope you have a reply soon so I can understand whats happening and how to correct it.

Attached is what I created versus how its looking when I've reopened to continue editing

A

Abhi.G @ ADBE

Adobe Employee

Hi,

Sorry for the late reply. This is most unexpected. Could you please share the URL of your Express file (from the browser's address bar when the file is open) where this happened?

Could you also check

- if you see the same issue in another browser or incognito/private browsing mode

- the version history for your Express file (see https://community.adobe.com/t5/adobe-express-discussions/version-history-adobe-express/m-p/14341699#...) to see if you there is a previous version with the correct images?

Thanks,

Abhi G

S

Shiroson29256718pf6c

Participant

Je travaille sur un projet pendant plusieurs heures et quand je reviens sur le projet le lendemain, le projet à été changé par des images génératives aléatoires. Je vous ai envoyé des captures d'écran pour vous montrer le problème.

A

Abhi.G @ ADBE

Adobe Employee

@Shiroson29256718pf6c

This is most unexpected. Could you please share the URL of your Express file (from the browser's address bar when the file is open) where this happened?

Could you also check

- if you see the same issue in another browser or incognito/private browsing mode

- the version history for your Express file (see https://community.adobe.com/t5/adobe-express-discussions/version-history-adobe-express/m-p/14341699#...) to see if you there is a previous version with the correct images?

Thanks,

Abhi G

D

default34735860ffeeee

Participant

The graphics I have created keep automatically replacing different elements and I am loosing stuff I have created.

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Abhi.G @ ADBE

Adobe Employee

Hi @default34735860ffeeee

Could you explain in more detail? Are you saying that the content of your Express files changes automatically without your having made those changes?

Abhi G

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