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default318792699gnu07
Participant
August 25, 2023

files missing

  • August 25, 2023
  • 1 reply
  • 141 views
it appears my previous project try to upload but then doesn't load. I need these files asap

1 reply

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
August 25, 2023

Hi,

 

Sorry to hear you are running into this issue. Are you not seeing the files at all? In that case, please check https://community.adobe.com/t5/adobe-express-bugs/old-express-files-gone/idi-p/14016673

 

If you are seeing them but they don't open, could you please share a screenshot showing what you observe when you try to open them. Please include the browser's address bar in the screenshot so we can grab the unique file url (and inspect associated logs).

 

Thanks,

Abhi G

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