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Firefox when?

71 replies
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Simple question, don't skirt around it.

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Y

Yves-CH

Inspiring

Les suggestions de texte mettent très longtemps à se charger sur Firefox, alors que sur Chrome c'est immédiat ?

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Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

Winnie_M

Inspiring

Bonjour @Yves-CH,

Merci pour votre message.

Parlez-vous de l'option du texte à l'image ? Nous avons effectué la même recherche sur Firefox et Google et l'image générée par l'IA prend plus ou moins le même temps à s'afficher. Nous vous suggérons de vider les caches et supprimer les cookies sur Firefox. Vous pouvez aussi désactiver les extensions du navigateur.

Merci de partager une vidéo ou une capture d'écran qui montre la lenteur de chargement sur Firefox.

Cordialement,

Winnie

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FoxCadetAuthor

Known Participant

Woohoo!

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Amitej S

Community Manager

Hi @FoxCadet!

Firefox support for Adobe Express is now available.

For more info, please visit: https://community.adobe.com/t5/adobe-express-discussions/firefox-support-for-adobe-express/m-p/14233...

Thanks!

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X

xdoo675

Participant

Fantastic! Thank you for the update.

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2

245591662bdi

Participant

This version of Express runs incredibly slow on Safari. Please bring back support for Express for Firefox as quick as possible, PLEASE 

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Tarun Saini

Community Manager

Hi there,

We're sorry to hear about this. We are aware of this issue & our product team is currently working on this with Apple on the solution. Once we have any update on this, we will keep you posted. Also, Firefox, as a supported browser, will be coming soon.

You can also check this article for more info on the known issues in Adobe Express: https://adobe.ly/3rMU6JF

Regards,

Tarun

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Anubhav M

Community Manager

Hello @FoxCadet,

We understand that having access to Adobe Express on Mozilla Firefox is important to you, and we apologize for its unavailability at this time. Would you mind upvoting this UserVoice (https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/47112223-firefox) and adding your comments there?

Doing this will help us prioritize this feature request, and you will keep getting all the related updates. Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,

Anubhav

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M

mark293422323aol

Participant

Used this with firefox and loved it. I can no longer use firefox. Tried on both chrome and edge and try uploading photos and they show up green. Not only that, trying to do any other work or edit and everything is just messed up. I may need to cancel subscription because this program is now totally useless

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anubhav_r

Adobe Employee

Sorry to hear that you are having issues. Thanks for trying various workarounds.

Which operating system are you on? Windows or Mac? Which version?

This seems like a rare bug. Can you share more?

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S

spectr1701

Participating Frequently

Please bring back browser support for Firefox.

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Anubhav M

Community Manager

Hello @spectr1701,

We understand that having access to Adobe Express on Mozilla Firefox is important to you, and we apologize for its unavailability at this time. Would you mind upvoting this UserVoice (https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/47112223-firefox) and adding your comments there?

Doing this will help us prioritize this feature request, and you will keep getting all the related updates. Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,

Anubhav

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Reto27525273rexd

Participant

Guten Tag Wir sind mit dem neuen Adobe Express überhaupt nicht zufrieden, da es sehr unzuverlässig läuft. Es werden Browser Firefox nicht richtig bedient, obwohl alle Einstellungen korrekt sind. Wenn man am Projekt weiterarbeitet und den link aktualisiert, wir der bestehende Link nicht aktualisiert und wir müssen den Kunden immer wieder die Links neu zukommen lassen. Wenn Ihr schon Programm updates macht, schaut wenigstens das der Workflow richtig funktioniert, wir habewn keine Lust, für Euch immer die Arbeit zu machen, wir müssen speditiv arbeiten.

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Lyn_D

Inspiring

Hallo @Reto27525273rexd,

Vielen Dank für dein Feedback. Wir entschuldigen uns für die Unannehmlichkeiten, die du mit der neuen Version von Adobe Express erfahren hast. Wir arbeiten ständig daran, die Leistung und Zuverlässigkeit zu verbessern.

Bitte habe noch ein wenig Geduld, da wir daran arbeiten, die Unterstützung für den Firefox-Browser bald hinzuzufügen.

Wir verstehen deine Frustration und werden unser Bestes tun, um sicherzustellen, dass der Workflow reibungsloser funktioniert.

Vielen Dank für dein Verständnis.

MfG

-Lyn

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default317110881yvrok

Participant

Why was Firefox compatibility discontinued with the new Adobe Express platform? Surely more people use Firefox than use Microsoft Edge, which is supported? This is a disappointing change that will change my entire workflow.

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Paula Johnson

Participant

Yes, this sucks, big time!

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