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3 replies

Adobe Employee
November 20, 2023

Hi @Shaun331087456r5l 

 

A couple of questions:

 

- What kind of Adobe account are you using? An individual (paid) account or associated with an organizaton (including Education organizations)? If you could DM me your adobe id (email that you sign in with), I can look this up as well.

- While Proxima Nova Black is available as an Adobe Font (https://fonts.adobe.com/fonts/proxima-nova), us there a chance you might have separately uploaded it as a custom font as well (something like https://helpx.adobe.com/express/using/custom-fonts.html)? 

 

Thanks

Abhi G

Participant
November 20, 2023

Same problem here. 

Adobe Employee
October 6, 2023

Hi,

 

Could you please include a screenshot?

 

Thanks

Abhi G