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Participant
August 16, 2023

Font is View Only?

  • August 16, 2023
  • 6 replies
  • 1293 views
I no longer have access to a font that I have been using for months! Message says that "Font is View Only" and that it is custom and I don't have access to it. "Ask file owner to remove the custom font for complete text editing permissions." I thought I was the file owner!? Help!

6 replies

Participating Frequently
April 3, 2025

Did anyone here find a fix for this?

 

FYI just posted to a more recent thread on same issue (although solution not 100% clear IMO):

Solved: Adobe Express - Font view only - Adobe Community - 14824918

Participant
August 29, 2023

I have the same Problem. Hope the bug can be fixt asap

Participant
August 29, 2023

Having the same problem - on a shared education account and our university's custom fonts are unavailable ... even after we reuploaded them to our library! I can see them in the dropdown of font options, but I can't  use them.  Fonts work fine in other Adobe applications like Photoshop but not Express. Our IT help desk can't help because it's an Adobe issue.  This is bonkers and is driving me crazy!

Participant
August 23, 2023

Same problem here! Incredibly aggravating. I thought we re-uploaded our custom brand fonts properly but they are still "View Only" with "preview unavailable." I am unable to apply them to a new design.

 

I am on a shared education account as well. 

SteveD812
Inspiring
August 21, 2023

I seem to be having this problem, as well. After importing my existing projects into the new AE, I can no longer download the image files and get a "your file contains paid content" error. After deleting all of the text layers, I am able to download. This was not a problem in the previous platform. I am on a group EDU account.

Participant
August 18, 2023

Having the exact same problem