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Participating Frequently
March 15, 2024

Font upload not possible

  • March 15, 2024
  • 3 replies
  • 311 views

Hello,

 

I am trying to upload a custom font (licensed, works fine with PS, ID, etc.) into Adobe Express/CC. It is not possible as the process fails everytime. 

 

Do you have any suggestions? 

 

Thanks and best wishes

Florian

This topic has been closed for replies.

3 replies

leuschAuthor
Participating Frequently
May 8, 2024

Hello,

 

any ideas on this? @Winnie_M ?

 

Thank you kindly for your help!

leuschAuthor
Participating Frequently
April 26, 2024

Hello,

 

things have developed: Now it is stuck on processing 🙂

 

I have not found a solution in other threads here though. Any other ideas out there?

 

I already did:

– check the file type, is otf

– restart CC app

 

Thank you kindly!

 

Winnie_M
Inspiring
March 26, 2024

Hi @leusch,

 

Sorry to hear about that.

 

Uploading custom fonts depends on your account subscription. You can upload your custom fonts if you have a paid enterprise account. You will need to ask your administrator. But if you have a free account, the uploading is unavailable. To find out more about it, you can click here.

 

Hope this helps,

^Winnie

leuschAuthor
Participating Frequently
March 26, 2024
Hello Winnie,

thanks for your reply. I use an Adobe subscription, not an enterprise account but also not a free account.

I already uploaded custom fonts and have been using them with my PS/LR subscription. So I don’t fully understand the problem with this particular font 🙂

Is it not possible with a subscription?

Best
Florian