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Adobe Employee
March 26, 2025

Generative AI tab disappears when loaded

  • March 26, 2025
  • 1 reply
  • 166 views

On windows both with Edge and Chrome it is happening that when we click on a Generate Image object the tab where you input the desired image and select theme and style/composition quickly appears for then disappearing leaving an empty space.

We tried changing resolution or reload but nothing seems to work.

Any feedbacks? 

1 reply

mpasini85Author
Adobe Employee
March 28, 2025

I'll add some details on the laptops with the issue (we have 2 replicating constantly the issue on Edge and Chrome):

  • Screen resolution: 1920 × 1080
  • Screen size: 14"
  • Win11: 22H2
  • Edge Version: 133.0.3065.59 (Official build) (64-bit)
  • Chrome Version: 133.0.6943.99 (Official Build) (64-bit)å