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dberlingo
Participant
August 17, 2023

Green Pictures

  • August 17, 2023
  • 3 replies
  • 375 views
When I upload pictures from my pc into AE the second image comes out green. There are no effects, adjustments etc on it.
This topic has been closed for replies.

3 replies

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dberlingoAuthor
Participant
September 25, 2023

I use the latest version of Crome.  I tried changing to Microsoft Edge and it did the same.  I am using a desktop, windows 10.  

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
September 6, 2023

Hey @dberlingo, Can you share the media that resulted from such an import (as a private message)? Please also provide us with the workflow used to upload these photographs, the browser you used, and the device's operating system so we may investigate it further.

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
September 1, 2023

There have been some cases of this issue; we've escalated it to the team to look into it

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