Skip to main content
Participant
Aug 17, 2023 12:39 PM UTC
Open for Voting

Green Pictures

When I upload pictures from my pc into AE the second image comes out green. There are no effects, adjustments etc on it.
This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

dberlingoAuthor
Participant
Sep 25, 2023 6:38 PM UTC

I use the latest version of Crome.  I tried changing to Microsoft Edge and it did the same.  I am using a desktop, windows 10.  

Translate
Amitej S
Community Manager
Community Manager
Sep 6, 2023 1:04 PM UTC

Hey @dberlingo, Can you share the media that resulted from such an import (as a private message)? Please also provide us with the workflow used to upload these photographs, the browser you used, and the device's operating system so we may investigate it further.

Translate
Amitej S
Community Manager
Community Manager
Sep 1, 2023 1:57 PM UTC

There have been some cases of this issue; we've escalated it to the team to look into it

Translate