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reinta_yogurtt0069
Participant
October 23, 2024

Help Needed: Lost Access to Adobe Express After Graduation

  • October 23, 2024
  • 2 replies
  • 146 views

Hello, I am unable to log into Adobe Express using my school account after graduation, and my portfolio link is no longer accessible. My school previously purchased Adobe memberships for every student, but now I have lost access to both my account and files. What should I do?

2 replies

R
reinta_yogurtt0069Author
Participant
October 24, 2024

Thank you for your response. The school only provided me with a link to purchase a membership, but my account still hasn't been restored. Could you please help me transfer my portfolio to my personal account?

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 23, 2024

Hi 

@reinta_yogurtt0069

,

 

Thanks for reaching out. I'd say that since the membership was provided by your school, reach out to their IT department and see what they say about this. If your subscription to Adobe Express lasts till your graduation, then you need to get a personal account for yourself.

 

Regards,

Tarun

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