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Kim25340183lnlt
Participant
January 31, 2025

Herunterladen Fehlgeschlagen | Stock Inhalt Lizensierung

  • January 31, 2025
  • 2 replies
  • 240 views

Hallo ich bekomme die Fehlermeldung das ein Stock Inhalt nicht lizensiert werden kann. Ich habe nach dem Ausrufezeichen gesucht aber finde kein Element mit dem Vermerk. Wie bekomme ich meine Datei dennoch gedownloaded werden?

2 replies

H
Heidrun5E1E
Participant
February 7, 2025

I have the same issue . I have cannot see the the symbol with the mark. I have tried to change every picture/asset - still not able to download.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
February 12, 2025

Hi 

@Heidrun5E1E

,

 

Welcome to the community! We're sorry to hear about your difficulties. If you're still encountering this issue, could you please share the project URL with edit access via private message to investigate further?

 

Regards,

Tarun

David__B
Adobe Employee
David__B
Adobe Employee
January 31, 2025

Hi @Kim25340183lnlt

Typically, this means that the licensing for some of the assets used in the file have changed and need to be removed and updated. Please open the layers for the file and check for any blank layers (including audio tracks if this is a video project) and delete them. After deleting the blank layers you should no longer receive this error.

Hope this helps,

Dave

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