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Participant
August 12, 2026

hii, photo background remover is not work in my device (mobil), not show my data in recent options, i will try image open in galary function, background remove work bt not download image, only showing export my file.

  • August 12, 2026
  • 1 reply
  • 6 views

my edit background remover pic not download, and when i will try background remove in pic, not data show in recent option, i will try app option for open pic by galary. 

    1 reply

    Amitej S
    Community Manager
    Community Manager
    August 12, 2026

    Hi ​@natural_daydreama321, thanks for reaching out.

    Can you try the following and share your observations:

    • If Recent isn't showing your images, try opening the image directly from your Gallery/Photos.
    • For the background removal and download issue, try the same workflow in the Adobe Express web app.
    • Make sure Adobe Express has permission to access your photos and device storage.
    • Sign out and back into the app/reinstall the app, then try again.

    If the issue continues, please share your device model, OS version, Adobe Express app version, and whether you're using Wi-Fi or mobile data. A screen recording would also be helpful.

    Do share your observations!

    Best!