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Deepak626k
Participant
February 1, 2026

I am also experieincing this. It has happened to me quite frequently lately. It processes to 90% quickly and then halts progress and eventually comes back with a Download Failed - An error occured...

  • February 1, 2026
  • 1 reply
  • 13 views

From 2 days i qm tryimg to download getting error msg

    1 reply

    Tarun Saini
    Community Manager
    Community Manager
    February 2, 2026

    Hi ​@Deepak626k,

     

    Welcome to the community! We're sorry to hear about the difficulties. Is it happening with all projects or just this one? In which format are you trying to download the file? Did you try downloading in another format? Try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference. 

     

    Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV.

     

    Let us know, how it goes.

     

    Regards,

    Tarun