I can't download

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I can't download my file, in PNG, PDF, or JPG format. I am being offered options to share on social media, but all I want to do is download the file, not share it.

A

alejandra_2964

Participant

i can't download my files

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M

mahmoud_5524

Community Manager

Hi @alejandra_2964,

Sorry to hear you're having trouble downloading your files. Could you please share more details about the issue? For example:

Which Adobe app or service are you using?
What device and operating system?
Are you seeing any error messages when you try to download?
Is the problem with all files or just specific ones?

With this info, I can help troubleshoot and find a solution for you!

^MM

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