I cannot access to my files

Hi @default32548609gu8m0e,

Thank you for reaching out.

I'm sorry to hear that you're unable to access your presentations. To assist you more effectively, could you please provide additional information? Specifically, where were these projects created (e.g., desktop or mobile)? Are you trying to access them from the same platform where they were made? Projects completed on the desktop may not be visible on the mobile app due to differences in file types. Any details you can provide will help us diagnose and resolve the issue.

I'm looking forward to hearing from you.

-Lyn