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Participant
April 1, 2024

I cannot download from Adobe Express

  • April 1, 2024
  • 1 reply
  • 81 views
I cannot DOWNLOAD from Adobe Express. I receive every time a message saying it contains paid content. Please help.

1 reply

Tarun Saini
Community Manager
Community Manager
April 9, 2024

Hi 

@GraceGNC

,

 

We're sorry to hear about this issue. Would you be willing to share a screenshot of the error you're getting? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to see if that helps.

 

If that doesn't help, could you please share the project URL with us to investigate further?

 

Regards,

Tarun