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Participant
Apr 1, 2024 6:01 PM UTC
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I cannot download from Adobe Express

I cannot DOWNLOAD from Adobe Express. I receive every time a message saying it contains paid content. Please help.
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1 reply

Tarun Saini
Community Manager
Community Manager
Apr 9, 2024 12:21 PM UTC

Hi 

@GraceGNC

,

 

We're sorry to hear about this issue. Would you be willing to share a screenshot of the error you're getting? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to see if that helps.

 

If that doesn't help, could you please share the project URL with us to investigate further?

 

Regards,

Tarun

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