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Participant
January 26, 2024

I cannot download video

  • January 26, 2024
  • 2 replies
  • 161 views
Everytime I try to download I get following error: cpf-temp-repo-ew1-prod.s3.eu-west-1.amazonaws.com unexpectedly closed the connection.

2 replies

Participant
January 26, 2024
Confidential

Hi, all mentioned browsers tried, same result. This is for MP4

Milan
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Amitej S
Community Manager
Community Manager
January 26, 2024

Hi @default350532868lybn0,

 

Have you tried using a different recommended browser to download the project? Can you test this once on Edge, Safari, Chrome, Firefox browser, or their incognito/private browsing mode?  

Let us know if you have issues downloading other projects in MP4 format and as a post (JPG, PNG, PDF).

 

Best,

Amitej