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Participant
Sep 23, 2023 5:10 PM UTC
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I cannot edit my files

I either get an error message or it does not respond when I select a saved file
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1 reply

Tarun Saini
Community Manager
Community Manager
Dec 29, 2023 12:38 PM UTC

Hi there,

 

We're sorry for the delay. Are you still experiencing the issue? If yes, could you please share the screen recording of the issue? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies.

 

We're here to help, just need some info.

 

Regards,

Tarun

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