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Participant
January 19, 2024

i cannot save files...

  • January 19, 2024
  • 1 reply
  • 103 views
hello, i cannot do nothing on projects. search is not working, templates list is not showing, download and save buttons don't work. Thank you for you support it's the second time i have this bug

1 reply

Adobe Employee
January 19, 2024

Hi @default33799151qsuwy0 

 

Could you share the URL of one of your files (from the browser's address bar when the file is open)? That way, I can look into error logs associated with your account. Alternatively, please send me a direct message with your adobe id (email that you log in with).


Abhi G