i cant download my presentation

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Legend

Sorry to hear about your difficulties. A few questions to better understand the issue:
- Do you get any error messages?

- Does the issue happen with all projects or just this one?

- What file format are you attempting to download?
- Does it happen in different browsers?

- Are you working from a computer or mobile device? iOS or Android?

Please get back to us with more details

Thanks,
Dave

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