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default0lur4yv24l0b
Participant
February 6, 2026

I create a POST and am unable to name the file or see save it to a folder, i also can't see it in recent files unless i 'go back' in my browser

  • February 6, 2026
  • 1 reply
  • 11 views

I create a POST and am unable to name the file or save it to a folder, i also can't see it in recent files unless i 'go back' in my browser. I now have to completely rebuild my POST!!! Same issue with desktop version on a MAC

    1 reply

    Tarun Saini
    Community Manager
    Community Manager
    February 9, 2026

    Hi ​@default0lur4yv24l0b,

     

    Thanks for reaching out! We’re sorry to hear about this. Could you please let us know when you first noticed this issue? Which platform are you seeing this issue on? Did you recently install any new plugins/Extensions? 

     

    If this is happening on a desktop device, please try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or opening in incognito mode to see if it makes a difference.

     

    Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

     

    Let us know if that helps.

     

    Regards,

    Tarun