Participant

I doesn't allow me to translate pdf

Forum|Forum|1 year ago
April 24, 2025
5 replies
14406 views

I select the page the click translate choose the languages that I want and then click translate on the bottom. I get a warning "please select a page to translate" and i don't get the option to duplicate.

A

andrewm42346426

Participant

Hi Tarun

The first I tried was 12 pages.

I have since tried a smaller document (7 pages). I did not get the same error message, but the document simply did not translate.

I cannot send you anything by private message.

Tarun Saini

Community Manager

Thanks for your response @andrewm42346426,

I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/45TQRjA

Regards,

Tarun

A

andrewm42346426

Participant

Good evening.

I have the same issue.

I have tried all suggestions on this page.

Tarun Saini

Community Manager

Hi @andrewm42346426,

Welcome to the community! We're sorry to hear about this. Could you please let us know how many pages are in your PDF? Also, can you share the file with me via private message?

Private messages should be accessible from the envelope in the top right corner. This should be the direct URL
https://adobe.ly/4lPgwj7

Regards,

Tarun

L

luke_8957

Participant

haveing the same issue

Tarun Saini

Community Manager

Hi @luke_8957,

We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV

If that doesn't help, can you please share the project with me via private message along with the edit access to investigate further?

Regards,

Tarun

R

rangagunes

Participant

I have the same issue. There isn't any pages shown under the translate tab.

Amitej S

Community Manager

Hey @imrich_8657, Welcome to our Adobe Express community!

I tried replicating it, and it worked fine for me. If there are multiple pages in the project, there would be an option to select the pages for translation, but in your case, there seems to be an error.

Have you tried working in private/incognito browsing mode to see if that makes any difference? Can you try the translate feature on another project and see if it works fine there?

Also, if possible, please share a screen recording of the workflow, as it helps us investigate.

Do share your observations, we are here to help!

Best,

Amitej

I

imrich_8657Author

Participant

I tried incognito mode but it didn't work. I used a different pdf and it
worked but with that one it didn't . I am sending my screen recording.
Please help me to translate this document!

Amitej S

Community Manager

Hi @imrich_8657, It'd be great if you can also share the project URL for us to test and help you out. You'd also require granting edit access to us once we request it for the project URL you'll share.

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