I have premium yet it doesn't appear

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I have premium when I'm logged in via mobile app. I do not have premium when I'm logged in via full web on desktop.

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Tarun Saini

Community Manager

Hi

@Anokarina34761757m6s1

,

We're sorry for the delay. Could you please share your Adobe ID with us so we can check further? Also, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Regards,

Tarun

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