Skip to main content
V
VirtuosoConfections
Participant
July 26, 2026

I’m getting a bizarre pop-up message on launch

  • July 26, 2026
  • 1 reply
  • 12 views

I’m getting the following bizarre pop-up message on launch.

“There's no information available for In-App Purchases. Try again later.”

Why is this happening?  I just updated the app on my iPad and my iOS version is 26.5.2.

 

    1 reply

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    July 27, 2026

    Hi ​@VirtuosoConfections! Could you confirm whether you're seeing the same issue on other platforms, such as the Adobe Express mobile app and the desktop web app?

    Also, do you have an active Adobe Express Premium subscription, and is it currently not being recognized?

    In the meantime, could you try signing out of Adobe Express, signing back in, and then checking if the issue persists?

    Do shar your observations.

      V
      VirtuosoConfectionsAuthor
      Participant
      July 28, 2026

      This pop-up behavior just went away as of today.  I didn’t do anything and it’s gone.  

      So strange.   
       

      Thanks for the feedback

      Firefly Community Gallery
      Adobe Firefly

      Remix with Firefly Community Gallery

      Thousands of free creations to fall in love with and remix in Firefly.

      Explore now
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices